International Delivery

We ship within the EU and Internationally

If you are interested in getting a quote for international shipping to your country, please contact our customer services team by telephone on +44 (0)7926 409104, or by using the contact form.

How much is delivery to my country?

Delivery charges vary from country to country. The easiest way to find out the delivery charge for an item on our website is to contact us. We can then discuss delivery prices and quotations depending on the items you wish to order.

We have recently lowered our international delivery charges for many countries, so it is now cheaper than ever to buy from Simply Pure Organique internationally.

Import Taxes

Please note that if you live outside the EU you will probably have to pay a local ‘import tax’ to the courier when your items are delivered. Please ensure that you find out what your local import taxes are going to be before you order. We cannot refund an order because of these customs charges.

How long does international delivery take?

We use a freight service from Royal Mail/Parcelforce which is insured against loss or damage. Typically items take between 3 and 5 working days to arrive, but don’t be alarmed if your order takes a little longer!

Please note: All orders must be signed for, so please ensure that someone is in to receive your order on the day that it is due.

Prices & Sales Tax

We have to advertise all our prices in £GBP, and we do not charge VAT (20% sales tax). If you live inside the European Union (EU) or internationally, this is the price you will pay as listed on the website, through email communications and individual invoices.

Payment

We accept all major credit cards & Paypal.

The £GBP price that we’ll charge you will automatically be converted to your local currency by your bank or by Paypal. The exchange rate will be the bank’s exchange rate for that day.

If you’re not sure what exchange rate you’ll get when you make the purchase then you can use an online currency converter to get an estimate. Please note that your bank may have a slightly different rate, or add their own charges when they convert from GBP to your currency.

What if the item is out of stock?

If the item you order is out of stock you will still need to pay for the item when you order. We will ship your goods to you as soon as they arrive. If at any point you get bored of waiting, we will cancel the order and refund the total amount, no problem!

Please see terms and conditions and returns policy for further information relevant to these areas.